04 Managed Security Service Provider
Managed SOC monitoring and detection with CSIRT incident coordination under agreed SLAs — without building a full in-house operations stack first.
National incident response platform
Government / CSIRT
Context
National incident reporting and investigation lacked a single structured platform — cases tracked inconsistently, forensic artefacts collected ad hoc and hand-offs between monitoring, hunting and response teams without enforced evidence preservation. Existing SIEM and SOAR investments could not close the loop from detection to investigation-ready case records suitable for supervisory or legal review.
Outcome
National incident response platform designed and implemented — standardised intake, investigation workflows and closure criteria across CSIRT operations.
Integrated with SIEM, SOAR, threat-hunting tooling and sandbox environments — artefacts (IPs, MACs, hostnames, domains, URLs) collected and correlated automatically where telemetry allowed.
Structured workflows enforced for tracking, escalation and evidence preservation — chain-of-custody suitable for downstream review.
Intelligence-driven mitigation paths enabled from enriched case records — reducing mean time from alert to an actionable containment decision.
National CSIRT readiness improved — unified case management, forensic traceability and platform integration supporting real-time response at scale.
Frameworks referenced in this engagement:
Services
08 Secure Software & Platform Engineering
Secure design and delivery of software and platforms: threat modelling, DevSecOps practices and lifecycle verification — with an evidence trail for later independent review.