Managed Security Services
Continuous security operations as a managed service: SOC provides 24/7 intake, monitoring, detection and alerting; CSIRT coordinates incident response during duty hours, with after-hours escalation for urgent cases — under documented SLAs and runbooks, without building a full in-house stack first.
What this covers
- SOC monitoring scope, SLAs and escalation to CSIRT
- Telemetry onboarding and detection use-cases
- 24/7 alert handling and vulnerability-management support
- CSIRT incident coordination and periodic service reporting
Typical outcomes
- 24/7 SOC visibility across agreed assets and signals
- Structured CSIRT coordination with SLA-backed performance evidence
When to engage
- Need managed SOC operations plus CSIRT coordination without a full internal stack
- Regulated environments requiring SLA-backed monitoring and escalation
Engagement model
- Agree monitoring scope, SLAs and escalation paths between SOC and CSIRT.
- Onboard telemetry, detection use-cases and runbooks.
- Operate SOC monitoring, detection, alerting and vulnerability support.
- Coordinate incidents through CSIRT and report service performance.
Outline your environment and required SLA. We will propose a managed SOC + CSIRT operating model and onboarding plan.